TERMS & CONDITIONS

By using this website, you agree to the following terms and conditions of use. If you disagree with any of the Terms, you should immediately terminate use of this website. If you have any questions, please contact SportART Europe via info@sportarteurope.com.

SportART Europe reserves the right to change these terms at any time.

INDEMNIFICATION: User agrees to defend, indemnify and hold harmless SportART Europe, its employees, directors, contractors and agents from and against any third party claim, damages, costs and expenses (including attorneys’ fees), arising from or related to use of this website.

SportART Europe does not sell products for purchase by children under 18 without parental consent. By using this website, you represent that you are at least 18 years old. SportART Europe is not responsible for any damages that may result from misrepresentation of age by a user of our website.

LIABILITIES ISSUES: Customer Acknowledges that sellers shall not be liable for any direct, indirect, incidental, special, conseqential or exemplare damages, including but not limited to, dmages for loss of profit, goodwill, or other intangible losses (even if seller has been advised of the posibilty of such damages), or personal injuries or death resulting from use or sale of the seller’s merchandise.

CONDITIONS OF USE: SportART Europe as a convenience to you, grants you acces to its websites www.sportarteurope.com and/or www.shop.sportarteurope.com . You may access and use the site only in accordance with all applicable laws and regulations and with these Conditions of Use. You acknowledge and agree that SportART Europe, in its sole discretion and without notice or any further obligation to you, may temporarily suspend or permanently discontinue and refuse any and all current and future, accesses to or use of the Sites. Any unauthorized use of the site will terminate the permission or license granted by these Conditoins of Use, will result in you being banned from use of the site, and may violate applicable law including copyright laws, trademark laws (including trade dress), and communications regulations and statutes.

The Content and the site, as well as the selection and arrangement thereof, are the sole property of SportART Europe

TRADEMARKS: All trademarks, service marks, trade names, logos and trade dress, whether registered or unregistered (collectively the “Marks”) that appear on the Sites are proprietary to SportART Europe and SportART s.r.o.

SUBSCRIPTION: By manually subscribing to SportART Europe’s newsletter you agree to receive promotional inofmation from SportART Europe to your email address. You can unsubscribe from receiving this newsletter any time by clicking ”unsubscribe” in the lower part of each newsletter sent by SportART Europe.

SHIPPING POLICY

SportART Europe offers FREE standard European shipping on any order over €75.

You can track your order at any time, simply by logging into your account or clicking on the tracking number received in your shipment confirmation email. Please note that your package will be shipped from Slovakia, Europe. Therefore, for your package to be processed and arrive, allow 2 business days when shipping to Slovakia, 3-4 business days when shipping within EU.

We can dispatch orders on working days only.

All orders within EU are shipped with DHL Express courier service or Express delivery service. On Orders received outside EU (, Norway, U.S., Asia etc.) we can ship only with Express delivery service.

SHIPPING COSTS:

Slovakia: DHL (1-2 business days) 4 EUR
Czech republic: DHL (3 business days) 6 EUR
Rest of the EU: DHL (3 business days, UK & Ireland 4 business days) 6 EUR
SportART Europe offers FREE standard EU shipping on any order over 75 EUR.
(All forms of shipment come with insurance and Track&Trace number)

PAYMENT, PRICING & INVOICE

All our website financial transactions are handled throught our payment service providers, Paymill – Visa, MasterCard, Maestro, Diners Club.

Prices for products are quoted on our website in Euro including VAT. In addition to the price of the products, you will have to pay a delivery charge (shipping costs), which will be as stated at the checkout.

Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.

The prices on the website include all value added taxes (where applicable).

Payment for all products must be made by credit, debit card. We can not view and have no access to data on your card. We use a third party SSL certificate to ensure your 100% payment safety.

Prices for products are liable to change at any time, but changes will not affect contracts which have come into force.

WEBSITE AND PAYMENT SECURITY: All information is transmitted via an encrypted connection certified by PayPal or Paymill. We begin to process your order upon Paymills’ authorization of the transaction.

INVOICE: Shortly after submiting your order, you will be notified about your purchase via email from our email address shop@sportarteurope.com . You will always receive full commercial invoice together with your shipment.

RETURNS & EXCHANGES

In case you are not 100% satisfied with your purchase, you may return, exchange or refund it within 15 days of receipt (physical possession of the last good). Shipping & handling is not refundable for exchanges and exchanged goods must be shipped back with delivery confirmation. We’ll pay the return shipping costs only if the return is a result of our error (you received an incorrect or defective item, etc.). Please note that it takes us 3 to 5 business days to process returns once they arrive at our office. If you are going to return an item, please prefer using the “Warranty Request” Form at My Account page or notify us by email at returns@sportarteurope.com.

We provide a one-year-long unconditional warranty on our products. Nevertheless, this warranty is only applicable if you register your product within 30 days of purchase. Please, use the this form to register your product.

RETURN POLICY: In case you are not 100% satisfied with your purchase, the size doesn’t fit you perfectly or you just changed your mind, your right for a refund is recognized up to 15 days of receipt (physical possession of the last good).

REFUND POLICY: Once the returned items reaches us, we will process the refund request as soon as possible. You will be notified via email about your refund status. When the refund is approved, the refunded money is taken from our account immediately but it may take a few days for it to show up on your credit card account. Each credit card company handles refunds differently so we cannot give precise time estimates on when you will get your money back. We will always refund your order using the same payment method as you have used placing the order. Your right for a refund is recognised up to 15 days of receipt (physical possession of the last good).

CANCELATION POLICY: You can cancel your order at anytime within the 15 day period from a product receipt. However, once your order has been shipped you have to ship it back to SportART Europe office address at your own costs that will be refunded to you in form of a coupon. Once the cancelled order arrives at our office we will procceed with the refund of your cancelled order. You are only liable for any diminished value of the items resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the items.

IF YOU ARE GOING TO RETURN, EXCHANGE OR CANCEL YOUR ORDER, PLEASE NOTIFY US BY EMAIL AT RETURNS@SPORTARTEUROPE.COM OR USE THIS FORM.

RIGHT OF WITHDRAWAL: You have the right to cancel your order within 30 days without giving any reason. The withdrawal period will expire after 30 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right of withdrawal, you must inform us within 30 days after you receive the order on returns@sportarteurope.com , or To SportART s.r.o. / SportART Europe, Textilná 3 93405 Levice, Slovakia of your decision to withdraw from this order by an unequivocal statement (e.g. a letter sent bypost, or e-mail).You may use the attached model of withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us in SportART s.r.o. / SportART Europe, Ľ.Ivana 2 93405 Levice, Slovakia without undue delay and in any event not later than 30 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 30 days has expired. We will not bear the cost of returning the goods.

Effects of withdrawal: If you withdraw from this order, we shall reimburse to you all payments received from you for the order of concern, excluding the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

In case you want to cancel your order, please complete and return this form:

To SportART s.r.o. / SportART Europe
Ľ.Ivana 2
93405 Levice
Slovakia

CONFIDENTIALITY & PRIVACY POLICY:

SportART Europe guarantees full confidentaility.

SportART Europe does not collect, store, or share personal or payment information, except those necessary to process your order. We will not give away, sell, or trade your personal information. You can request all your personal data removal here: info@sportarteurope.com

Manually subscribing to SportART Europe’s newsletter you agree to receive promotional inofmation from SportART Europe to your email address. You can unsubscribe from receiving this newsletter any time by clicking ”unsubscribe” in the lower part of each newsletter sent by SportART Europe.

USER INFORMATION COLLECTED BY SportART Europe: Full name and surname / company name, Address, Email address

YOU HAVE FULL RIGHT TO REQUEST ALL YOUR PERSONAL DATA REMOVAL HERE: INFO@SPORTARTEUROPE.COM

COOKIES: Like many websites, SportART Europe utilizes “cookies” to maintain a record of your visit to the site and your use of the Services. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer or mobile device. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided SportART Europe with personal information.

Cookies help SportART Europe to improve the site and services, and to deliver more personalized service by enabling SportART Europe to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the Sites or use the Services.

Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting SportART Europe’s cookies, you may follow your Internet browser’s steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites or the Services.

WARRANTY

It is our aim to make you a HAPPY CUSTOMER OF SportART Innovative Clothing. We can however, not guarantee that the garment will last forever!

Goods sold by shop.sportarteurope.com are covered under the Slovak Consumer Guarantees Law. We guarantee all purchased goods are of the quality represented and will be replaced or repaired if found defective, that is the usual procedure.

ANY MANUFACTURING DEFECT YOU NOTE ON YOUR GARMENT WITHIN THE FIRST 15 DAYS OF THE USE, NO QUESTIONS ASKED, WE SIMPLY EXCHANGE IT FOR A NEW ONE.

REPAIRS

Naturally, as any other product, SportART Europe products do wear out.

Depending on the way one takes care of the product (always check the wash instructions), this will occur sooner or later. In the meantime, if a thread breaks, we can repair it. But, when, eventually, the material does wear out, we cannot repair it. The majority of the repairs we do, ARE FREE OF CHARGE. If you need a repair on any of your SportART Europe’s product, Please send us a short report describing the issue (pictures are welcome as well) to this email address: repairs@sportarteurope.com We will try to determine as quick as possible, whether we will be able to help you.

USER GENERATED CONTENT

SportART Europe does not claim any ownership rights in the text, files, images, photos, video, sounds, musical works, works of authorship, applications, or any other materials (collectively, “Content”) that you post on or through the SportART Europe Website. After posting your Content to the SportART Europe Website, you continue to retain any such rights that you may have in your Content, subject to the limited license herein. By displaying or publishing (“posting”) any Content on or through the SportART Europe’s Website, you hereby grant to SportART Europe a limited license to use, modify, delete from, add to, publicly perform, publicly display, reproduce, and distribute such Content solely on or through the SportART Europe Website, including without limitation distributing part or all of the SportART Europe Website in any media formats and through any media channels, except Content marked “private” will not be distributed outside the SportART Europe Website. This limited license does not grant SportART s.r.o. the right to sell or otherwise distribute your Content outside of the SportART Europe Website. After you remove your Content from the SportART Europe Website we will cease distribution as soon as practicable, and at such time when distribution ceases, the license will terminate. If after we have distributed your Content outside the SportART Europe Website you change the Content’s privacy setting to “private,” we will cease distribution of such “private” Content outside the SportART Europe Website as soon as practicable after you make the change.

If at any time you wish to remove your submitted Content from this site, please email info@sportarteurope.com with your request.

The license you grant to SportART Europe is non-exclusive (meaning you are free to license your Content to anyone else in addition to SportART Europe), fully-paid and royalty-free (meaning that SportART Europe is not required to pay you for the use on the SportART Europe Website of the Content that you post), sublicensable (so that SportART Europe is able to use its affiliates, subcontractors and other partners such as Internet content delivery networks and wireless carriers to provide the SportART Europe Website), and worldwide (because the Internet and the SportART Europe Website are global in reach).

You represent and warrant that: (i) you own the Content posted by you on or through the SportART Europe Website or otherwise have the right to grant the license set forth in this Section 6, and (ii) the posting of your Content on or through the SportART Europe Website does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. You agree to pay for all royalties, fees, and any other monies owing any person or entity by reason of any Content posted by you on or through the SportART Europe Website.

The SportART Europe Website contain Content of SportART Europe (“SportART Content”). SportART Content is protected by copyright, trademark, patent, trade secret and other laws, and SportART Europe owns and retains all rights in the SportART Europe Content and the SportART Europe Website. Alternative hereby grants you a limited, revocable, nonsublicensable license to reproduce and display the SportART Europe Content (excluding any software code) solely for your personal use in connection with viewing the SportART Europe Website and using the SportART Europe Website.

The SportART Europe Website contains Content of Users and other SportART Europe licensors. Except as provided within this Agreement, you may not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell any Content appearing on or through the SportART Europe Website.

SportART Europe may reject, refuse to post or delete any Content for any or no reason, including Content that in the sole judgment of SportART Europe violates this Agreement or which may be offensive, illegal or violate the rights of any person or entity, or harm or threaten the safety of any person or entity. SportART Europe assumes no responsibility for monitoring the SportART Europe Website for inappropriate Content or conduct. If at any time SportART Europe chooses, in its sole discretion, to monitor the SportART Europe Website, SportART Europe nonetheless assumes no responsibility for the Content, no obligation to modify or remove any inappropriate Content, and no responsibility for the conduct of the User submitting any such Content.

You are solely responsible for the Content that you post on or through any of the SportART Europe Website, and any material or information that you transmit to other Members and for your interactions with other Users.

OFFICE HOURS:
Monday to Friday
8am – 4pm
Feel free to write us an email anytime and we will get back to you soon.
info@sportarteurope.com
TELEPHONE CONTACT: +421 424 11 10 11

Address:
SPORTART S.R.O
Textilná 3
934 05 Levice
Slovakia